Privacy policy

This Privacy Policy on personal data (hereinafter referred to as the Privacy Policy or the Policy) applies to all data published on the website on the Internet at: (hereinafter the website) provided by users, clients and others persons may receive about the user while using the Website, including his services, programs and products.

This Privacy Policy applies to all, without exception, users, clients of Posmotrite Naverh LTD (hereinafter referred to as the Company, Website Administration) and visitors to the Website (hereinafter collectively referred to as service users).

Use of the company's website and other products means the unconditional consent of service users to this Policy and the conditions set out therein for the processing of their personal data. In case of disagreement with these terms, the service user should refrain from using the company's products.

This privacy policy applies only to the company and the website, its services, programs, products. The Company and the Website do not control and are not responsible for third party websites to which the User may click on the links available on the Website.

1. Data on the user of services.

1.1. Registration and login for services without opening an account

When creating an account on the Website, the Service User provides the Company with personal information, including the Service Username and Password.

In addition, when creating an invoice, the service user also has the right to indicate a telephone number or e-mail address.

In the event that the service user does not log in to their account, they may still provide personal information to the company, including an email address, in order to receive news and newsletters about the company.

In order to create an account on the site, the user of the service must provide, including the following information: name, surname, telephone number, e-mail address, address, password. In the process of registering service users, it is possible to provide other information about yourself (including gender, region, city, date of birth). All this can be displayed in the user profile of services, available for review by other service users and customers of the company.

The Service User accepts the condition that by creating an account he allows the Company to use the given data in accordance with this Privacy Policy and other agreements or contracts concluded by the Service User with the Company. If the service user has not logged into their account, the Company registers the data it collects using unique identifiers associated with browsers, applications and devices. This allows the company to remember service user settings and other data so that the service user does not have to re-enter them after a new login. If the user of the services is logged in, the Company collects and stores data on the account which it processes as personal data. Even if the service user has not logged in to their account, they have the ability to manage data related to their device and browser, for example, by setting settings.

1.2. Backoffice personal account details.

The service user can add the following information to the account: phone number, mailbox address, photo. The Company also collects content that a service user creates, downloads or receives from other users when using the Company's products. This content includes letters, photos saved by the service user, documents authored by the service user, comments from service users, etc.

In addition, the Company collects the following information and data:

- Information about browsers and devices used by the service user to access the company's website and other products.

- Information about the type and settings of the browser and device, operating system, mobile network (including the name and phone number of the operator) and the version number of the company's product.

- Information about the interaction of service users, browsers and devices with website services, including IP address, crash reports, information about system actions, date and time when the service user visited the company resource and the URL from which you switched to it. The company collects data from devices and networks through which the service user connects to the services of the website and the company's products.

- About the location of the service user when using the services of the Company's website and products. The company determines the location of service users with maximum accuracy, according to the capabilities of the user device, and also taking into account the following factors: information about objects around the service user, GPS data, MAC address.

- About when the user of the service browses or clicks on recommended ads, joins groups, channels and participates in surveys.

- When a user uses the services of his account to access other websites or other services. The company receives information when the service user uses their login account on a third-party website or in a third-party application.

In the account settings, the service user can adjust the amount of personal data provided, as well as make changes. The user of the service can choose which information will be visible to other users. In the personal account, the service user can manage data related to certain products. In the account settings, the service user can manage their contact information - this includes name, gender, email address, phone number and other information.

The user of the service can disable or enable geolocation on their smartphone or tablet, and in the account settings - location history.

In cases where the service user contacts the support service, the Company collects data in order to answer the questions of the service user and improve the quality of the service. When a service user contacts support services, the Company collects information to help classify and answer questions and, if necessary, to investigate violations of this Privacy Policy. This information is also used to identify potential problems, track trends, and improve the quality of support provider responses.

On the account, the user of the service can give consent that his data can be used for more precise adjustment of the content.

When creating an invoice in the Company's products, the service user agrees that the information provided on the invoice will be available to other users and will be used in accordance with the Privacy Policy and other agreements or contracts concluded by the service user with the Company.

By providing the Company with personal data when creating or updating invoices, the user of the services voluntarily and explicitly accepts the Company's offer. The provision of information to the Company, including all those considered confidential under applicable law, is completely voluntary. The person who registers the account is fully responsible for its accuracy.

When creating an account, the service user has the opportunity to change their data, delete content and close the account.

When entering the Company's product without registering an account, the Company invites the service user to accept the terms of this Policy. By agreeing to these terms and continuing to use the Company's product, the Service User provides the Company with its consent to the processing of personal data.

1.3. Use of cookies

This website and its online services may use cookies to improve the services. The decision to allow the use of cookies on the website is entirely yours. It should be noted that the website works optimally only if the use of cookies is enabled.

What are cookies?

Cookies are small files that your browser saves to disk when you visit our website. This allows our website to recognize your computer the next time you visit us, to offer you a personalized surfing experience accordingly. Cookies are not aimed at spying on the user and do not follow everything the user does and are not malicious code or a virus. Also, cookies are not associated with spam or spam, cannot store a password, and are not intended solely for advertising or publicity. Information such as your name or email address will not be saved - websites cannot access your personal information and files on your computer.

In order to be able to use cookies in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), communications, we need your consent.

Types of cookies:

- Session cookies are temporary cookies that expire after you leave the website. These cookies are required for the proper operation of certain applications or functionalities on this Site.

- Persistent cookies are used to improve the experience of our users (eg remembering login details, so you do not have to enter them every time you visit the website). These cookies remain in your browser's cookie file for a long time. This time period will depend on the choice of settings on your Internet browser. Persistent cookies allow data to be transferred to a web server each time you visit the site.

- First-party cookies - issued by this website. These cookies are often used for the proper functioning of the website and for remembering your preferences on the website.

- Third-party cookies are cookies set by another website or service such as YouTube. We have no access to or control over these cookies. You should consult the appropriate privacy policies of those third parties. If you are in the European Union, you can find out more about how third parties use these types of cookies at the following link:

- Necessary cookies are necessary for the operation of our website and the use of its features and / or services. For example, they allow you to navigate a website and log in to secure areas. By using this website, you automatically consent to the use of necessary cookies without which the website cannot function. These are PHPSESSID cookies and _exp cookies.

- Performance cookies collect information about how visitors use our website, for example, which pages visitors visit most often and if they receive error messages from those pages. These cookies do not collect information that identifies the visitor. All information collected by these cookies is anonymous. They are only used to improve the functioning of this website.

- Functional cookies allow our website to remember the selections and adjustments you made during the visit and provide enhanced personal features. For example, memorizing changes in language settings or currency preferences. They can also be used to allow third parties to provide social sharing tools and remember your preferred sharing services.

- Marketing cookies are used to track visitors through the website. The intent is to display ads that are relevant and interesting to the individual user, and thus more valuable to third-party publishers and advertisers.

2. The purpose of collecting, storing and processing personal data of service users

Posmotrite Naverh LTD values and protects your privacy. In the process of realizing the requested service and for providing information and information related to your purchase or other service, we will use only that information that you voluntarily give us. We undertake not to sell, disclose or give this information to a third party in a manner not stated in this statement.


In order to make a reservation or submit an application on this website, the user must first register by filling out the registration questionnaire. During registration, users are asked for contact information (such as name and email address). This information is used to contact the user when answering questions asked on our website and to ensure the privacy of the user in controlling the status of the reservation and the entry or change of data.


When booking goods or other services we offer on this site, we will ask for personal information of the holder of the reservation (such as name, address, contact phone number, etc.). This data will be used exclusively for the realization of the service. Payment data (such as card number, etc.) are specially protected by the highest security security protocols and will be available only to banks or card companies for the purpose of authorizing payments.

Log files

We use IP addresses to analyze trends, maintain a website, track user movements, and collect broader demographic data. IP addresses are not linked to any personal data that can be used to identify an individual.

Availability of information

The demographic data collected will be available to our media partners, professionals and advertisers. This is not related to any personal data that can be used to identify an individual. We may partner with a third party to provide special services. Only when the user applies for these services will the third party be provided with the names or other contact information necessary to provide the said services. A third party is not allowed to use personal data except for the purpose of providing these services.


This website contains links to other websites. Please note that Posmotrite Naverh LTD cannot be held responsible for respecting the privacy of the other websites mentioned. We encourage our users to read the privacy statements of any website that collects personal information. This Privacy Statement applies only to information collected on the Posmotrite Naverh LTD website


Contact information, such as name and email address, will be requested in case the user wishes to sign up to receive a special Instar newsletter. On the website the user has the opportunity to subscribe to our mailing list. By subscribing to the mailing list, the user agrees that his e-mail address is used in the processing of personal data. The company uses personal information exclusively to send personalized newsletters. The company reviews previous purchases of registered users and sends them personalized newsletters. Due to the need to harmonize operations with Regulation (EU) no. 2016/679 it is necessary to make a new subscription to our mailing list in order to receive personalized newsletters; by subscribing to the mailing list, the user consents to the processing of personal data. The user can unsubscribe from the personalized newsletter at any time. After unsubscribing, we no longer send personalized newsletters. Check-out is possible at any time and is free of charge. The user may request the deletion of their personal data from the mailing list database. The request can be submitted by e-mail to:


Our website periodically requests information from users through questionnaires. Participation in these questionnaires (eg sweepstakes) is entirely voluntary and the user is left with the choice to provide or refuse to provide the requested information. The information requested may include contact information (such as name or home address) and demographic information (such as zip code or age). Contact information will be used to notify winners and prize winners. The results of the questionnaire will be used to monitor and improve the Company's website and / or services.

Special offer

You may from time to time receive information about products, services and special offers and a newsletter. Respecting the privacy of our users, we offer the possibility of rejecting this type of information at any time.

Corrections and updates of personal data

If the user's personal information (such as the zip code) changes or if the user no longer wants our service, we allow you to correct, update or remove the user's personal information we hold. This can be done on the website or by emailing

Notification of changes

In the event that we decide to change our privacy policy, we will post a notice on the front page of our website so that users are always aware of the information we collect, the way we use it. If at any time we choose to use personal information in a manner other than that stated at the time the same information was obtained, we will notify our users by email. Users will be given the opportunity to approve or decline our use of this information in a new way. We will use the data in accordance with the privacy policies in force at the time of data collection.

The privacy policy applies to all personal data of users that we collect and process, directly or through our partners. Personal data is any data relating to a natural person whose identity has been established or can be established, directly or indirectly. Data processing is any action performed on personal data, such as the collection, storage, use, insight and transfer of personal data. This policy does not apply to anonymous data. Anonymous data is data that cannot be linked to a specific natural person.

What data we collect

Personal data: name, surname, address, contact number, email address, date of birth, ID number, VAT number, photos and videos. Sales and service information: purchase information, including customer identity, contract number and warranty information , complaints, delivery, support and services, including complaints and requests

Customer support and marketing - for answering inquiries and giving news and offers

The company collects personal information and may use it to provide customer support, answers to inquiries and complaints, and to assess which news and offers you are most likely to be interested in and contact you about those offers in accordance with your interests.

Access and exchange of data

The user has at any time the opportunity to access his data stored on the Instagram website where he can revise, change and delete it. All changes made to the website will be recorded within the business program with an interval of 24 hours.

The user can at any time receive information about what data Posmotrite Naverh LTD stored by sending an inquiry to the email address

We will only be able to provide feedback on your inquiry if the inquiry is sent from an active email recorded in our business software with accurate information within the email (name, phone number of the user requesting information) to protect you from the possibility of exposing your personal data to a third party.

The right to forget the user's personal data

The user has the right to request the deletion of personal data at any time. You can do this by sending a request to the email address data will be deleted without delay unless there is a legal obligation to keep the data, legitimate interest and grounds for exercising your legal rights.

We will only be able to provide feedback on your inquiry if the inquiry is sent from an active email recorded in our business software with accurate information within the email (name, phone number of the user requesting information) to protect you from the possibility of exposing your personal data to a third party.

The right to object

If, despite all measures taken to protect personal data, you believe that you have grounds for objection, please feel free to contact us at

Security measures for personal data protection

The collected data is electronically protected by an SSL certificate that encrypts the data and thus ensures that communication between the user's computer and Posmotrite Naverh LTD takes place through a secure protocol without the possibility of access to data from third parties. We take data protection very seriously and take all advanced technologies to keep your data protected. We take all reasonable steps to protect data, but we cannot guarantee the protection of information transmitted to or from the Internet, and we are therefore not responsible for information received in this way by a third party.

The Privacy Statement, Posmotrite Naverh LTD, may be amended at any time by publishing the amended text on privacy on the pages of Posmotrite Naverh LTD. We hereby invite users to periodically review this statement to indicate new changes if any. If the user does not agree with this privacy statement, we instruct the user to leave, not access and not use the site The amendment to the privacy statement takes effect immediately after its publication on the website The continued use of our website by the user after the entry into force of the changes, means that the user confirms and accepts the amended privacy statement.

Rules for handling cookies

A cookie is a piece of information that a website stores on a visitor's computer or mobile device. The cookie allows the website to remember the actions of the visitor from his visits. Most browsers allow the use of cookies, but the user can delete cookies at any time or set a ban on the use of cookies in the browser. The most common reasons for using cookies are user identification, remembering user preferences, helping to enter or view content already entered in previous visits, collecting data for analysis and promotional campaigns, all in order to provide the best possible user experience.

When you use cookies, certain information is collected automatically from your computer when you visit our site. This information may include IP address, access date and time, information about the type of computer, operating system, browser you are using, program versions, and language settings of your computer. By accessing the site itself, you will see a notification about the use of cookies that collect this information, and by clicking on the "I agree" field, you give us consent to collect this information.

Cookies can be Session cookies - they are stored on your computer and are deleted immediately after closing the browser, and allow the site to collect temporary data such as a shopping cart or comments.

Persistent cookies - remain on the computer even after closing the browser or shutting down the computer but usually have an expiration date. Posmotrite Naverh LTD uses cookies of this type to facilitate access to users, which is visible in situations when the user returns to the Instar site and is immediately logged in to the same, which tells them to store the username and password.

First-party cookies that come from the website you visit can be temporary or permanent. Such cookies allow the website to store the data used when the user visits the website again. Third-party cookies are cookies that come from external services that store limited cookies to the user (Facebook, Instagram, Google analytics, AdWords, etc ...).

These cookies are set by the Instar Informatika web shop and serve as an aid in interpreting user behavior and for marketing purposes. In the browser settings, you can specify which cookies you want to accept and which to reject. The location where you edit the settings depends on the type of browser, and can be found when searching Help or the help file. If you choose not to accept cookies from our website, there is a possibility that you will not be able to use certain features on our website.